Valley Gives FAQs

DONATION PAYMENT OPTIONS

Q: What options do I have for having donations paid to my organization? It looks like GiveGab wants bank account information.
The standard option for GiveGab is to have donations processed by a credit card processor (Stripe) and then have donations deposited directly into an organization’s bank account. CFWM strongly encourages organizations to use this approach for three reasons:

  1. Donations get deposited into your account in 24-48 hours
  2. GiveGab uses vendors with the highest rating of internet security for financial transactions
  3. Donations are made directly to your organization; there is no intermediary to confuse donors

In order to verify that the bank account information provided is truly for the organization, GiveGab requires some information about someone associated with the account. In setup, you will not get a “green check” until your bank account is verified.

Q: What if I don’t feel comfortable providing someone’s information to GiveGab for our organization’s bank account?
If organizations do not want to provide this information to GiveGab, for 2018, Valley Gives can arrange for donations to be handled by the Kimbia Foundation as an intermediary. This was what was offered in 2017. No information is needed for Kimbia however it is worth noting that 1) donations are technically made to Kimbia Foundation and donors will get their tax deduction from Kimbia; 2) checks will be sent to your organization by mid-June from Kimbia. IMPORTANT: The deadline for requesting to use the Kimbia Foundation is end of day Friday April 13, 2018.

MATCHING GIFTS

Q: How do I set up a matching gift.
See more information here.


Q: When can donations be counted against a match – before Valley Gives Day or during Valley Gives Day?
It used to be that only donations made on May 1, Valley Gives Day, will be counted towards meeting an organization’s match. However, for 2018 this is no longer the case. When your organization sets up a match, you can establish the start date – April 26 is the earliest, when Advance Giving begins. For 2018, any donation made, even if it is between April 26- May 1, will be counted towards meeting an organization’s match.

VIDEOS

What videos can I post on my profile? 
GiveGab provides for one video to be run from your Valley Gives profile page. It can be hosted on either YouTube or Vimeo.

Will there be a video Contest in 2018?
There will be no video contest for participating organizations in 2018.